Members, Staff and clearer payment retries.
Open the page you need, share its address and see what happens next with a payment.
Two names that include everyone
Members covers dancers and the people authorised to support them. Staff covers studio owners, managers and teachers. The names work whether someone manages their own dancing or helps someone else.
A direct link to the right page
Members and Staff now have their own addresses within your studio. Bookmark /members/payments or /members/files. Staff can open /staff/timetable, /staff/notebook or /staff/direct-debit directly.
Refreshing the page keeps you in the same place. Existing saved links still work. Sharing an address does not share access: anyone opening it still needs the appropriate sign-in for that studio.
Know whether a payment is being retried
Staff can review payment results in Direct debit. Members use the private payment link in their studio’s email to see upcoming payments, results and available retry options.
For an eligible dishonoured payment, either the member or staff can choose Retry payment, check the amount and choose a date. Nixie checks the latest result and schedule before accepting the request. A payment on hold needs attention before another debit can be arranged.
A confirmed retry shows its own date and status. The original failure stays in the history, and the next regular instalment is shown separately. A scheduled retry is not marked as paid: its bank result comes later.
A way back from a missing page
If a Members link is incomplete or no longer exists, a clear message takes you back to Members. A temporary server problem also gives you a readable message instead of a blank screen.